HairZing ships our patented premium hair accessories worldwide

Our Shipping Promise

We want you to be wearing your HairZing and saving the planet (or maybe ordering take-out) as quickly as possible. We make every effort to process all in-stock items within 1-2 business days and make every attempt to deliver your package within 5-7 business days after it ships from our warehouse.

Frankly, it's obvious the world needs women's ingenuity, intelligence, and natural leadership abilities. Since women are less distracted & able to focus when their hair is up, we feel it is our duty to offer FREE SHIPPING on ALL ORDERS SHIPPED IN THE USA.

Your Premium Hair Accessories are shipped from our warehouse located in Oakland, California (USA). You will receive a confirmation e-mail with the tracking link once your order ships. Please allow up to 48 hours to receive this shipping confirmation e-mail. Express shipping options and any other third-party fees are non-refundable. We cannot be held accountable for any delays caused by the carrier.

Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing. We encourage all customers to thoroughly review their shipping and billing information at checkout to ensure any possible delays are avoided.

Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you know your or someone else will be available to accept the package (a work address or a friend's address).


 

Continental United States Shipping - free at $50

Zero shipping fees to all continental U.S. states. Alaska, Hawaii and Puerto Rico fees are calculated at checkout.

 

Free Shipping to Mexico at $100 Free Shipping to Canada at $100

Live in Mexico and Canada? Free Shipping if your cart total is over $75 USD!

 

International Shipping by HairZing

For busy women saving the world in Europe, Asia, Africa or Oceania: Free Shipping if your cart total is over $100!

 


 

Tracking your order

You will receive a confirmation e-mail once your order has been processed to the e-mail address provided at the time of checkout, which can take up to 48 hours. You will receive a second e-mail once your order has shipped, which will include your tracking number and a link to follow the journey of your package. If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1 - 4 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.

We provide a USPS Tracking number on our Standard Shipping items. As soon as your order is sent across borderlines, the USPS system stops providing updates. The typical cross-border standard delivery time is approximately 10 days.

You can visit your account to view your order status.

 

Courier Phone Get Human Instructions
USPS 1-800-275-8777 Press 0 , then 0, then press 5, then 5, then 2
UPS 1-800-742-5877 Press 0 at each prompt, ignoring messages 

 

Wrong Address Disclaimer

It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of your order. If you decide to cancel your order or change your shipping address, please write to us at customercare@hairzing.com as soon as you place your order. We will do our best to make the change, however we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so.

If it's too late for our team to cancel your order, you can return your order to us once you've received it. The only thing we can do is wait to see if the package gets returned back to us. If it does get returned back to our warehouse, we can then ship it to the correct address or provide you with a full refund.

Extra Shipping Charges

If you upgraded your shipping and the package was returned to us due to an incorrect address and if you would like a refund, you will not be reimbursed for the upgraded shipping fees.