Shipping & Delivery

HairZing ships our patented premium hair accessories worldwide

Our Shipping Promise

We want you to be wearing your HairZing and saving the planet (or maybe ordering take-out) as quickly as possible. We make every effort to process all in-stock items within 1-2 business days and make every attempt to deliver your package within 5-7 business days after it ships from our warehouse.

Frankly, it's obvious the world needs women's ingenuity, intelligence, and natural leadership abilities. Since women are less distracted & able to focus when their hair is up, we feel it is our duty to offer FREE SHIPPING on ALL ORDERS SHIPPED IN THE USA.

Your Premium Hair Accessories are shipped from our warehouse located in Oakland, California (USA). You will receive a confirmation e-mail with the tracking link once your order ships. Please allow up to 48 hours to receive this shipping confirmation e-mail. Express shipping options and any other third-party fees are non-refundable. We cannot be held accountable for any delays caused by the carrier.

Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing. We encourage all customers to thoroughly review their shipping and billing information at checkout to ensure any possible delays are avoided.

Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery.

Our best recommendation is to input a shipping address where you know you or someone else will be available to accept the package (a work address or a friend's address).

Zero shipping fees to all continental U.S. states. Alaska, Hawaii and Puerto Rico fees are calculated at checkout.

Live in Mexico and Canada? Free Shipping if your cart total is over $75 USD!

For busy women saving the world in Europe, Asia, Africa or Oceania: Free Shipping if your cart total is over $100!

Tracking your order

You will receive a confirmation e-mail once your order has been processed to the e-mail address provided at the time of checkout, which can take up to 48 hours. You will receive a second e-mail once your order has shipped, which will include your tracking number and a link to follow the journey of your package. If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1 - 4 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.

We provide a USPS Tracking number on our Standard Shipping items. As soon as your order is sent across borderlines, the USPS system stops providing updates. The typical cross-border standard delivery time is approximately 10 days.

You can visit your account to view your order status.

Courier	Phone	Get Human Instructions
USPS	1-800-275-8777	Press 0 , then 0, then press 5, then 5, then 2
UPS	1-800-742-5877	Press 0 at each prompt, ignoring messages

Wrong Address Disclaimer

It is the responsibility of the buyer to make sure the shipping address is correct. We do our best to ship lightning fast, hence there is a very small time gap to cancel/change your order or change the address. If you decide to cancel your order or change your shipping address, please email us at customercare@hairzing.com as soon as possible. We will do our best to make the change, however we cannot guarantee that we will be able to do so due to our lightning fast Shipping Team.

If it's too late to cancel your order, please return it to us once you've received it. For misaddressed / wrong shipping addresses we must wait until the carrier returns your package to us. Once it's back at our warehouse, we can then ship it to the correct address or provide you with a full refund.

Extra Shipping Charges

If you upgraded your shipping and the package was returned to us due to an incorrect address and if you would like a refund, you will not be reimbursed for the upgraded shipping fees.

What makes Hairzing hair accessories different from traditional hair accessories?

We create hair accessories designed to protect your hair with lightweight, comfortable patented s-t-r-e-t-c-h combs engineered to eliminate pressure, pulling, and pain. Flexible so they hold snugly without clamping down onto your hair.

Created specifically to solve the damage problems women with thin-fine and heavy, thick, textured curly, coily natural hair have, directly caused by traditional accessories like elastics, bobbi pins, barrettes, clips, headbands, tight scruncii’s etc.

Engineered to add as little friction as possible to keep your hair healthier...just by wearing. Our combs and bands work together, balancing the weight of your hair between them, preventing headaches and pinching.

HairZing has been the recognized leader in designing hair healthy accessories since 2006,

and that success from a small family owned business means there are always companies trying to knock off and copy our products.

Like our mothers told us, you get what you pay for. Sure, you might be able to find cheaper versions, but they are always a low quality which stretches out or breaks quickly becoming more disposable trash.

More importantly, when you purchase a knock-off for an insanely cheap price…..we can guarantee it was made by a woman, child or political prisoner forced to make it for pennies to survive. Seriously.

We study, research, invent and handcraft HairZings using the best materials, a process that takes time. Wages paid out create long time jobs for women. Our prices are incredibly affordable and HairZing will last you a long time as you re-grow your hair health.

We 100% guarantee every HairZing we make, so if you try us and aren’t happy, we will refund every penny.

Original Double Cross Beaded Stretch Claw Clip:

Our first product – still a bestseller 17 years later!!! Made out of a finer (but still strong) metal wire with closely spaced teeth, comes in a TWO sizes with a decorative butterfly style design, and can be worn vertically, horizontally, or on the side of your head as an accent–even in short, short hair….which is part of its unique appeal.

Stretch Banana Hair Clip:

Boosts Volume in seconds! We took the popular banana clip hair accessory of the 80's and designed away all the flaws. Our adjustable stretch hinge instantly creates a custom snug hold. Medium for Thin Fine hair won’t slide out, and Large for Thick Wavy, and Natural Curly, Coily Textured Hair stretches WIDE to hold tons of hair without breaking the clip or causing damage or pain to your hair.

Styling Your Hair Shouldn't Lead to Damage

Traditional hair accessories such as bands and clips, strip the cuticle and damage the hair shaft.

Why? Because those items only hold in place using too much force & pressure.The “line” of damage is easy to see…. it’s exactly where ponytails and buns are placed.

Usually at the top of your ears or crown of head.